Shipping & Return Shipping & Return

Shipping & Return

US SHIPPING METHODS (Excluding National Holidays & Weekends)

UPS Ground – Delivers Monday through Friday during regular business hours.

UPS Home – Delivers Monday through Friday until 8PM

USPS Priority Mail – Delivery to Hawaii, Alaska & other US territories will be shipped via the United States Postal Service Monday through Friday during regular business hours.

Free USPS Military APO/FPO – To show our appreciation to US military personnel, we gladly ship to APO/FPO addresses free of charge!

INTERNATIONAL SHIPPING METHODS (Excluding US holidays & Weekends)

DHL Int’l – Orders placed before 11AM PST will be shipped same day, arriving the next 2-10 business days.

 

United States Postal Service – Once package arrives in the destination country, it is passed on to that internal postal service. Check with your local postal service to inquire more details regarding the tracking. Delivers Monday through Friday during regular business hours.

INT’L SHIPMENTS, PLEASE NOTE:

Shipping duration may vary depending on distance, customs, and the courier. Customs may hold your package for further screenings. There is no guaranteed date of release and we cannot supply any details regarding this process. 

The amount paid for the order does not reflect any importation taxes. We are not responsible for any custom/duty taxes your country may charge for your package. If you decide to reject the package, only the amount paid for the items will be refunded once we receive the package back. Initial shipping charges cannot be refunded.

*We, unfortunately, cannot ship to Russia per the country’s importation laws.

 

Returns & Exchange 

  • Please read first before clicking the return link. 
  • All sale discounted items are final sale. Please select the correct style, color, and size before you submit your order. 
  • Items purchased using promotional coupon codes are eligible for returns.
  • Please click the link to Publish Brand Returns Center to select your item for return and instantly generate your return shipping label (USA shoppers only). 
  • The customer is responsible for all shipping costs for returns except for free exchanges in the USA only. Lastly, we offer a flat $6 fee for a return label (USA shipping only).
  • Please email us for all international orders returns at concierge@publishbrand.com 
  • All items must be returned unworn, unwashed, unaltered, smoke/fragrance-free and in their resalable condition with all tags originally attached. Refunds/credit do not apply to items with reattached tags. Once the original tag is removed, it cannot be returned.
  • All domestic & international returns must be received within 30 days from the date the order was received.
  • Purchases made with Gift Cards will be refunded on that same unique code.
  • If you feel you have received a faulty item, you must let us know within 7 days from date received. If the item was purchased from a third party retailer, you are required to provide a purchase receipt as well.

 

INTERNATIONAL RETURNS:

  • We are not responsible for any custom/duty taxes your country may charge for your package. If you decide to reject the package, only the amount paid for the items will be refunded, once we receive the package back.
  • Any duty taxes initially paid cannot be reimbursed or credited.

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*NOTE:

Any ineligible items received will not be refunded. The customer will be responsible for the shipping charges to send the ineligible item(s) back to you; otherwise, the item will be discarded 7 days after arrival. Please be aware of this policy before sending in your return.

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Publish Brand 

9673 Topanga Canyon Place

Chatsworth, CA 91311