Shipping & Return Shipping & Return

Shipping & Return

US SHIPPING METHODS (Excluding National Holidays & Weekends)

UPS Ground – Delivers Monday through Friday during regular business hours.

UPS Home – Delivers Monday through Friday until 8PM

 

Free USPS Military APO/FPO – To show our appreciation to US military personnel, we gladly ship to APO/FPO addresses free of charge!

USPS Priority Mail – Delivery to Hawaii, Alaska & other US territories will be shipped via the United States Postal Service Monday through Friday during regular business hours.

INTERNATIONAL SHIPPING METHODS (Excluding US holidays & Weekends)

DHL Int’l – Orders placed before 11AM PST will be shipped same day, arriving the next 2-10 business days.

 

United States Postal Service – Once package arrives in the destination country, it is passed on to that internal postal service. Check with your local postal service to inquire more details regarding the tracking. Delivers Monday through Friday during regular business hours.

INT’L SHIPMENTS, PLEASE NOTE:

Shipping duration may vary depending on distance, customs, and the courier. Customs may hold your package for further screenings. There is no guaranteed date of release and we cannot supply any details regarding this process. 

The amount paid for the order does not reflect any importation taxes. We are not responsible for any custom/duty taxes your country may charge for your package. If you decide to reject the package, only the amount paid for the items will be refunded once we receive the package back. Initial shipping charges cannot be refunded.

*We, unfortunately, cannot ship to Russia per the country’s importation laws.

 

Returns

  • *All closeout sale discounted items are final sale. Please select the correct style, color, and size before you submit your order. 
  • *Items purchased using promotional coupon codes are eligible for returns.
  • Customer is responsible for all shipping costs for returns.
  • All items must be returned unworn, unwashed, unaltered, smoke/fragrance-free and in their resalable condition with all tags originally attached. Refunds/credit do not apply to items with reattached tags. Once the original tag is removed, it cannot be returned.
  • All domestic & international returns must be received within 30 days from the date the order was received.
  • Return Form must be included inside your return package, so we know who to refund.
  • We do not offer exchanges, so if you would like a different size/color/style, please return your unwanted item for a refund and place a new order.
  • Purchases made with Gift Cards will be refunded on that same unique code.
  • Footwear must have all tags attached and be in the original box. Shoe boxes must be protected to ensure it arrives in its original condition, with no damages or postal markings.
  • If you feel you have received a faulty item, you must let us know within 7 days from date received. If the item was purchased from a third party retailer, you are required to provide a purchase receipt as well.

 

INTERNATIONAL RETURNS:

  • We are not responsible for any custom/duty taxes your country may charge for your package. If you decide to reject the package, only the amount paid for the items will be refunded, once we receive the package back.
  • Any duty taxes initially paid cannot be reimbursed or credited.

*****

*NOTE:

Any ineligible items received will not be refunded. The customer will be responsible for the shipping charges to send the ineligible item(s) back to you; otherwise, the item will be discarded 7 days after arrival. Please be aware of this policy before sending in your return.

*****

If your items qualify for return, please fill out our Return Form here and include it in your return package.

 

Please send all returns to:

PUBLISH BRAND RETURNS

15731 GRAHAM ST.

HUNTINGTON BEACH, CA 92649