Shipping & Return Shipping & Return

Shipping & Return

US SHIPPING (Excluding National Holidays & Weekends)

Orders placed during regular business hours will be processed and shipped within 24-48 hours, orders may be delayed if your order requires extra verification.

Orders shipping to the US are sent via USPS or UPS.  Customers will receive an email notification with shipping details once the package leaves the Publish Brand warehouse.

USPS packages ship First Class Mail for orders up to one pound, and Priority Mail for any order over a pound. The packages generally arrive within 1-3 business days from the ship date.

UPS packages ship with UPS Ground.  The packages generally arrive within 1-5 business days from the ship date.  UPS shipping is not available for Hawaii, Alaska, and military destinations.

Standard Shipping is available for US orders over $75.  These orders ship with either UPS or USPS, depending on weight and destination.  These packages generally arrive within 1-7 business days from the ship date.

Expedited Orders ship with USPS Express mail. Express orders are generally shipped within one business day from the order being placed and arrive within 1-3 business days (depending on destination).

* The shipping information assumes that all the products ordered are all in stock. Publish Brand is not responsible for delays in shipping that occurs once the package leaves our warehouse.  Packages may be delayed due to security screens for potential fraud.

INTERNATIONAL SHIPPING METHODS (Excluding US holidays & Weekends)

DHL Int’l – Orders placed during regular business hours will be processed and shipped within 24-48 hours, orders may be delayed if your order requires extra verification.

Shipping rates and shipment time depend on the destination country. As a rough guide, DHL generally takes approximately 2-10 business days.   International shipping requires passage through customs, which may delay the arrival time of orders. Packages may also incur a customs tariff upon arrival at the destination country. These tariffs vary among countries. Publish Brand will not be responsible for payment of these tariffs, so we ask that international customers take them into consideration prior to placing an order. Shipping charges are determined by a fixed fee plus a weight fee that changes according to the weight of the item(s) purchased.

INT’L SHIPMENTS, PLEASE NOTE:

The amount paid for the order does not reflect any importation taxes. We are not responsible for any custom/duty taxes your country may charge for your package. If you decide to reject the package, only the amount paid for the items will be refunded once we receive the package back. Initial shipping charges cannot be refunded.

*We, unfortunately, cannot ship to Russia per the country’s importation laws.

 

Returns & Exchange 

  • Please read first before clicking the return link. 
  • All sale discounted items are final sale. Please select the correct style, color, and size before you submit your order. 
  • Items purchased using promotional coupon codes are eligible for returns.
  • Please click the link to Publish Brand Returns Center to select your item for return and instantly generate your return shipping label (USA shoppers only). 
  • The customer is responsible for all shipping costs for returns except for free exchanges in the USA only. Lastly, we offer a flat $6 fee for a return label (USA shipping only).
  • Please email us for all international orders returns at concierge@publishbrand.com 
  • All items must be returned unworn, unwashed, unaltered, smoke/fragrance-free and in their resalable condition with all tags originally attached. Refunds/credit do not apply to items with reattached tags. Once the original tag is removed, it cannot be returned.
  • All domestic & international returns must be received within 30 days from the date the order was received.
  • Purchases made with Gift Cards will be refunded on that same unique code.
  • If you feel you have received a faulty item, you must let us know within 7 days from date received. If the item was purchased from a third party retailer, you are required to provide a purchase receipt as well.

 

INTERNATIONAL RETURNS:

  • We are not responsible for any custom/duty taxes your country may charge for your package. If you decide to reject the package, only the amount paid for the items will be refunded, once we receive the package back.
  • Any duty taxes initially paid cannot be reimbursed or credited.

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*NOTE:

Any ineligible items received will not be refunded. The customer will be responsible for the shipping charges to send the ineligible item(s) back to you; otherwise, the item will be discarded 7 days after arrival. Please be aware of this policy before sending in your return.

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Publish Brand 

9673 Topanga Canyon Place

Chatsworth, CA 91311