****Due to the high volume of orders during a sale, the processing times below may be delayed by a couple of days.
*We aim to ship your order within 1-3 working days (Mon-Fri) in the US, and 3-8 days worldwide. Orders placed after 11AM PST may take an extra day to deliver. Please note, during busy times, such as sales and holidays, US shipments may take between 7 to 14 business days and 20 business days for international orders.*
We operate Monday – Friday, 9:00 AM – 6:00 PM PST.
All orders, including express orders, placed during regular business hours will be processed and shipped within 1-2 business days. Any payment authorization/verification, or national holiday may cause delays to your shipment.
*For all orders, please provide a valid phone number and email address as we or the courier may need to contact you regarding your order/delivery.
*We unfortunately cannot ship to PO boxes, so please provide a physical address for delivery.
HOLIDAYS We will be closed on these days to observe the following holidays:
- New Year’s Day – January 1
- Martin Luther King, Jr. Day – January 21
- Memorial Day – May 25
- Independence Day – July 4
- Labor Day – September 2
- Thanksgiving – November Thursday & Friday
- Christmas – December 25
INTERNATIONAL SHIPPING METHODS (Excluding US holidays & Weekends)
DHL Int’l & Global Post – Orders placed during regular business hours will be processed and shipped within 24-48 hours, orders may be delayed if your order requires extra verification.
Shipping rates and shipment time depend on the destination country. As a rough guide, DHL generally takes approximately 2-10 business days and Global Post generally takes approximately 10-25 business days. International shipping requires passage through customs, which may delay the arrival time of orders. Packages may also incur a customs tariff upon arrival at the destination country. These tariffs vary among countries. Publish Brand will not be responsible for payment of these tariffs, so we ask that international customers take them into consideration prior to placing an order. Shipping charges are determined by a fixed fee plus a weight fee that changes according to the weight of the item(s) purchased.
INT’L SHIPMENTS, PLEASE NOTE:
The amount paid for the order does not reflect any importation taxes. We are not responsible for any custom/duty taxes your country may charge for your package. If you decide to reject the package, only the amount paid for the items will be refunded once we receive the package back. Initial shipping charges cannot be refunded.
*We, unfortunately, cannot ship to Russia per the country’s importation laws.